Help Center

Our items are available to approved wholesale customers only. To request a wholesale login click here where you will be taken to the wholesale registration page. During this process you will fill out information about your company that will be sent to Jefferies Socks customer support team for review/approval (so we know you are a wholesale customer). Once you’re approved as a wholesale customer you will receive an email letting you know you can now login and place your order!

For new customers the minimum order is $250.00 (after coupon codes and discounts). For existing customers the minimum order is $100.00 (after coupon codes and discounts).

Major credit cards accepted – Visa, Master Card, Discover Card, and American Express. Credit Terms upon prior approval.

Your credit card will be charged the day your order is placed.

Sorry but discounts and coupon codes do not apply to sale styles. Also discounts and coupon codes do not apply to styles that never get a discount.

You can change/update your order in the shopping cart until checkout is finalized. If you need to change your order after checkout is finalized you will need to call us at 1-800-334-6831 (Monday – Friday, 9am – 5 pm EST) or email us at socks@jefferiessocks.com.

Items should stay in your shopping cart for up to 11 months after the items were placed into your cart. There could be a time were website maintenance needs to occur and open shopping carts need to be cleared, so unless that happens the items should stay in your shopping cart.

The order form on each product page will show the sizes/colors that are in stock. If a size/color is not in stock the order block will be greyed out. When you click on the greyed out block a pop-up message appears that tells you if the item is temporarily out of stock and if we have the style on re-order the message will include a back in stock date. If we do not carry a specific size/color then no block will be shown. We have designed our website to make it easy to order multiple sizes and colors of a style while also alerting you of what is not in stock so you do not place an order for an out of stock item. We do not back order items for online orders. If you would like to place an order for an out of stock item or a new item that hasn’t arrived yet please call us at 1-800-334-6831 (Monday – Friday, 9am – 5 pm EST) or email us at socks@jefferiessocks.com.

ou can always call us at 1-800-334-6831 (Monday – Friday, 9am – 5 pm EST) or email us at socks@jefferiessocks.com.

No. Only online orders can be viewed in “My Account” under “My Orders“. If you need information about past orders not placed online you can call us at 1-800-334-6831 or email us at socks@jefferiessocks.com.

If you need to return an item please call us at 1-800-334-6831 (Monday – Friday, 9am – 5 pm EST) for authorization. Returns without authorization will not be accepted.

Our socks and tights are knit to last! Most of our socks are machine washable. We recommend that you follow the instructions on the items packaging.

Yes! Any socks or tights that have a Smooth Toe feature are sensory friendly.

Our Smooth Toe socks and tights are knit to provide ultimate comfort and relief for sensitive feet. They offer minimal seam that is non-irritating and less bulky than a traditional toe seam.

Orders ship 1-2 business days after order is placed.

An e-mail will be sent to the login e-mail address notifying you the shipment has left our distribution center. You can also check in your account by clicking the person icon at the top right of the page and choosing My Orders on the side menu bar.

Yes. If you have any questions or have specific international requirements for your order you can call us at 1-800-334-6831 (Monday – Friday, 9am – 5 pm EST) or email us at socks@jefferiessocks.com.

We ship from Burlington, NC.

If this happens please email us at socks@jefferiessocks.com.

If this happens please email us at socks@jefferiessocks.com.